Your Travels

Resort Experience:
We stayed at both Montego Bay and the Royal Caribbean. Both were very nice resorts and we had a great time. Food was very good at both.
For us personally, we preferred Royal Caribbean since it was a smaller, somewhat quieter resort than Montego Bay. It also was more personable as all employees typically greeted us as we walked by them, as compared to Montego Bay which was “hit and miss”. The Overwater bungalows (OWB) were great and the butler at RC was so much more hands on then the butler at Montego Bay. He made us feel as if we were his only guests. I’m not sure if this is the individual butler or more that the butlers at Montego Bay may have a lot more guests that they have to take care of.

We have been to several Sandals over the years and the issues with these two resorts – which they can’t control –
1) the airplanes constantly flying very closely over the resort. Very noisy and it definitely took away from the “relaxed, island feel” due to the large quantity of daily flights.
2) My other issue was the next door Riu hotel. They had extremely loud music that was played from 12-4 pm and then 7-midnight and echoed across the water so loud to our OWB, that it sounded like we were at the Riu hotel and not Sandals. (Reggae music would have been more “tolerable” vs the horrible rap/ loud pounding music they played ). It may have been our location of OWB that was facing out towards the ocean and could also see the hotel off to the side, but it was not enjoyable.

WeddingVibe Experience:
Denise K. was FANTASTIC !! When I plan a trip, I typically ask a lot of questions and am pretty “hands on” when booking my vacations, and Denise called/texted/emailed quicky and was always available and thorough in her answering my many questions.
She even answered my texts and emails while she was on vacation herself !
When we book our next stay, we will definitely use Denise again. She is the ultimate travel advisor !

I do get a few too many emails from WeddingVibe and I have yet to win my steak knives, but their marketing and constant emails must work for them 🙂

Resort Experience:
We really enjoyed our family trip for spring break. The resort property is huge, but it was easy to access all areas, and we loved the variety of dining options. Great beach and beautiful water.

WeddingVibe Experience:
The booking process was incredibly easy. I discovered a major problem (my own fault) in my airline booking two days before we were to travel. Denise stayed up with me all night working to resolve the issue and literally saved our trip! She’s the absolute best!!

Resort Experience:
The staff were very nice and smiling. Beautiful grounds, the room was pretty with ice cool air.. I give the Entertainment a B+. They need better support in props, music sound system. We were disappointed that the water was so murky and filled with sea grass. The biggest problem was the communication about events. Sandals does not place a printed copies of activities in your room anymore. Your suppose to use the app, but the app wasn’t working. We missed the first two days of doing things because we just didn’t know. I asked for a printed copy and that was like asking for gold. And we weren’t the only one who wanted a copy.

WeddingVibe Experience:
Your service was great.

Resort Experience:
Excellent

WeddingVibe Experience:
Denise was wonderful to work with through the honeymoon planning process. She made it so easy to make changes. She gave great advice and recommendations and really helped us make the most of our trip!

Resort Experience:
We had an amazing time celebrating our 2nd wedding anniversary and my mom’s birthday! The resort was beautiful, the food was great and the company was even better. This was a much-needed getaway to paradise!

WeddingVibe Experience:
Beth has been so wonderful for our past 2 trips! Can’t wait to work with her again!

Resort Experience:
The best part about Antigua is the white sand beaches! They are beautiful! The food was great just like all of the other Sandals. I only had 2 complaints… The first is how they treat you if you are with someone of the same sex. I was on a vacation with a friend but they treat you different if they think you are homosexual. Every term is in regards to boyfriend and girlfriend or husband and wife. Why does it matter if you’re with the same sex, regardless of relationship status? We gave you our money either way. The second complaint is regarding some very rude staff and I’m guessing that’s because they don’t get tipped but who knows. Some of the bartenders are rude. All but one of the servers were wonderful. Stacey from Tokyo/Soy was the most rude and hateful person I have ever encountered at a Sandals. It was apparent she was having a bad night and HATED either her job or us. Other than those two things, Sandals did an amazing job. They are the only all inclusive company I will ever use.

WeddingVibe Experience:
Beth is absolutely amazing! I’ve been using her for 10 years (since my honeymoon) and will use no one else. I also refer everyone I can to her. She is so helpful, efficient, kind, and caring. I appreciate her so very much.

Resort Experience:
The resort was absolutely amazing! Jelesia was my absolute favorite. Everything and anything that she could do to make our experience more pleasurable she did. From changing times for the excursions, reviewing charges, setting reservations for dinner, explaining things, etc. she even called in her day off when we left to wish us safe travels. I’ll definitely miss her. The food was absolutely delicious and the culture was truly beautiful. We had a magnificent time and will def be back.

WeddingVibe Experience:
The service provided by my agent before the trip was very good. Denise gave insight and kept an eye on things to ensure a smooth transition as we traveled from America to Jamaica. Even when we landed and I almost panicked being away and feeling alone with having to navigate customs, she emailed me and reassured us on next steps. The sandals representatives in the airport did a spectacular job. They would t let us get lost at all! We definitely felt safe and cared for.

Resort Experience:
We had the best time, everything was perfect. We did the snorkeling tour and we had fun seeing the fish, and seeing the pitons! We had fun relaxing by the pool and enjoying the beach. We enjoyed the swim up bar. The food was really good, I think we liked the French restaurant and the piton was another one of our favorites.

WeddingVibe Experience:
Jennifer was the best, she provided a lot of help with everything we needed. Gave us excursions options and things to do at the resort. It made the experience less stressful with her help!

Resort Experience:
Excellent

WeddingVibe Experience:
Amazing Lisa is great!

Resort Experience:
Excellent

WeddingVibe Experience:
Beth was fabulous

Resort Experience:
The resort was amazing — it was absolutely beautiful, the food was amazing, and the people were extremely nice!

WeddingVibe Experience:
Pauline was great! She answered all the questions we had, and helped prepare us (including special instructions regarding Covid restrictions).

Resort Experience:
Our trip was amazing! We loved the atmosphere and the staff was so kind and really made sure we were having a great time. We loved the food, especially at Soy and The Pitons restaurant. We enjoyed trying the local dishes the best. The beach was so clean and we were always able to find a spot no matter what time we went. The water was rougher than many Caribbean beaches we’ve been to, but being from NJ, we loved swimming in the waves. It was nice that someone came around to take our drink orders so we didn’t have to keep leaving our spot. I also LOVE how our professional beach photos turned out. I normally wouldn’t buy pictures, but it was so worth it to have the memories of our honeymoon. The only issue I had on the resort was that I accidentally double booked a reservation because there was a miscommunication that went unnoticed. In the end, they were very kind and accommodated us, but I wish all of my reservations were somehow recorded along with my excursions in the planner on the app. I loved using the app to plan my day, but it would have been nice to see my dinner reservations and spa treatment times show up there as well. While we did not re-book due to other trips already planned, we fully intend to go back in the future!

WeddingVibe Experience:
Our trip was fantastic! Jennifer helped us plan step by step for our honeymoon. She made sure to give regular updates and helped us navigate all the necessary to-dos to meet COVID guidelines. I felt confident traveling with Jennifer making sure everything was set for our trip.